Returns & Exchange
All our products have a 60-Day Money Back Guarantee.
Items purchased within 60 days can be returned for a refund or exchanged.
Requirements for Returns:
Must include a valid original purchase order number from Ketget.com.
Returned products must be in their original packaging without any missing contents.
Returned products not in their original packaging with missing contents are subject to a minimum $5 USD restocking fee.
Return shipping is at buyer's cost unless stated otherwise by our customer support team.
Customer will be given a Product Refund—shipping & handling fees will NOT be refunded.
*Recommended: We suggest adding a tracking number/delivery confirmation on returned packages to ensure your return is received. KetGet is not liable for lost or stolen return packages during transit/delivery
*Please Note: All Sale, Promotional and Used Items are not eligible for Returns, Exchanges, or Warranties.
*Bundle Returns/Refunds: To receive a refund, you must return all items within the bundle. Whatever discounted bundled items are not returned, will convert into a full price purchase and the order will be refunded accordingly.
141-i Route 130 S, Suite 307
Cinnaminson, NJ 08077
*RMA number must be obtained from the customer support team prior to mailing the return back.
If you have any other concern about our shipping, contact us anytime!
Thank you for your business!